Pet Insurance Assessor (work from home)

Job Description

Pet Insurance Assessor - Veterinary Experience / Education required
Working from Home : UK Based
£20K rising to £23K over 2-3 years


Our client a company who is known as an industry leader in the provision of Pet Insurance is looking for team members to join their growing assessment team. Assisting…


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Pet Insurance Assessor - Veterinary Experience / Education required
Working from Home : UK Based
£20K rising to £23K over 2-3 years


Our client a company who is known as an industry leader in the provision of Pet Insurance is looking for team members to join their growing assessment team. Assisting the Team Leader with assessing claims and completion of associated administration.

Responsibilities

  1. Answering calls in a timely manner in accordance with our Service Level Agreements.
  2. Review incoming forms and ensure claims, pre-authorisation and reviews are settled within the Service Level Agreements.
  3. Liaising effectively with all departments to improve communication and reduce errors.
  4. Interface with veterinary practices, breeder and affinity partners to ensure all information is gathered in order to settle claims accurately.
  5. Accurate input of data onto the MIS system.
  6. Management of incoming/outgoing calls and emails to resolve queries and gain information in relation to payment/s of the policy.
  7. Maintaining a consistent and energetic approach and building rapport with internal/external customers to establish excellent customer relations.
  8. Ad hoc duties as required by Management.
  9. Aware of and conform to legal requirements in all activities, both internal and external. Implicit in this is that all Managers and Staff conform to the appropriate standards in terms of Health and Safety, but also to the highest standards of business ethics.
  10. To adhere to Company processes with regard to the Financial Conduct Authority`s Handbook.


Essential Skills

  • Vet practice (e.g. vet nurse), medical or pharmaceutical experience
  • Minimum of NVQ Level 2 or 3 in Vet Nursing or Vet Nursing Degree
  • Resilience within a busy working environment
  • Prioritisation skills
  • Ability to multi task
  • Able to think on your feet
  • Work well under pressure
  • Problem solving skills with difficult customers
  • General understanding of insurance industry practices & principles (Ideal, not essential)
  • Experience of working within a target driven environment

Working hours : Monday to Friday between the hours of 8am - 4pm.
NOTE : Must attend Portsmouth Office for 2 weeks initial training

Job Description

Pet Insurance Assessor - Veterinary Experience / Education required
Working from Home : UK Based
£20K rising to £23K over 2-3 years


Our client a company who is known as an industry leader in the provision of Pet Insurance is looking for team members to join their growing assessment team. Assisting the Team Leader with assessing claims and completion of associated administration.

Responsibilities

  1. Answering calls in a timely manner in accordance with our Service Level Agreements.
  2. Review incoming forms and ensure claims, pre-authorisation and reviews are settled within the Service Level Agreements.
  3. Liaising effectively with all departments to improve communication and reduce errors.
  4. Interface with veterinary practices, breeder and affinity partners to ensure all information is gathered in order to settle claims accurately.
  5. Accurate input of data onto the MIS system.
  6. Management of incoming/outgoing calls and emails to resolve queries and gain information in relation to payment/s of the policy.
  7. Maintaining a consistent and energetic approach and building rapport with internal/external customers to establish excellent customer relations.
  8. Ad hoc duties as required by Management.
  9. Aware of and conform to legal requirements in all activities, both internal and external. Implicit in this is that all Managers and Staff conform to the appropriate standards in terms of Health and Safety, but also to the highest standards of business ethics.
  10. To adhere to Company processes with regard to the Financial Conduct Authority`s Handbook.


Essential Skills

  • Vet practice (e.g. vet nurse), medical or pharmaceutical experience
  • Minimum of NVQ Level 2 or 3 in Vet Nursing or Vet Nursing Degree
  • Resilience within a busy working environment
  • Prioritisation skills
  • Ability to multi task
  • Able to think on your feet
  • Work well under pressure
  • Problem solving skills with difficult customers
  • General understanding of insurance industry practices & principles (Ideal, not essential)
  • Experience of working within a target driven environment

Working hours : Monday to Friday between the hours of 8am - 4pm.
NOTE : Must attend Portsmouth Office for 2 weeks initial training

Job Summary

Location: All UK
Salary: £18000.00 - £20000.00 Per Annum
Contract Type: Permanent
Sector: Insurance
Division: Commercial
Date: 3rd December 2019

Apply now

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Key Contacts

Shellie Dennis

Shellie Dennis

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

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Job Summary

Location: All UK
Salary: £18000.00 - £20000.00 Per Annum
Contract Type: Permanent
Sector: Insurance
Division: Commercial
3rd December 2019

Apply now

Share this job: