Parts & Logistics Coordinator

Job Description

Workshop Recruitment is partnering with a well-established, international engineering and manufacturing business to recruit a Parts & Logistics Coordinator for their UK operation based in Theale. This is a fantastic opportunity to join a growing, supportive team in a varied role focused on spare parts order processing, customer updates, and logistics coordination. The Parts & Logistics Coordinator will play a key role in ensuring spare parts orders are processed accurately and delivered efficiently to customers across the UK. You will act as the central point of contact between customers, internal teams, and the European manufacturing site. This position would suit someone highly organised with strong customer service skills who enjoys working in a fast-paced operational environment.

Key Responsibilities

• Process spare parts orders accurately within internal systems
• Provide timely order status updates to customers and internal teams
• Arrange TNT collections and shipments from the European factory to UK clients
• Handle customer enquiries relating to order progress and logistics
• Keep internal stakeholders informed of order status and any delays
• Provide holiday cover for the Internal Sales Manager when required
• Maintain accurate records and support smooth order fulfilment

Skills and Knowledge

• Previous experience in order processing, logistics, sales support, or administration
• Strong customer service and communication skills
• Highly organised with excellent attention to detail
• Confident using IT systems and databases
• Able to manage multiple priorities in a busy environment
• Proactive, reliable and team-oriented
• Experience with shipping or international logistics (desirable)

What’s on Offer

• £26-27K salary
• 38.75 hour week – 8.30am – 5.00pm or variation of
• Temp to perm opportunity with a stable, growing business
• Modern office location next to Theale train station
• On Site Parking
• Full training provided on internal systems
• Supportive and collaborative team environment
• Genuine opportunity for long-term development