German Speaking Account Co-ordinator

Job Description

German Speaking Account Co-ordinator

Portsmouth

£20-24K

Our client is seeking German Speaking Account Co-ordinator & Sales Support staff to assist in the management of our accounts and providing administrative support to the Sales team.

Duties

  • Serve as liaison for dedicated accounts and be the first point of contact for the office
  • Place orders for customers and on…

Read more

German Speaking Account Co-ordinator

Portsmouth

£20-24K

Our client is seeking German Speaking Account Co-ordinator & Sales Support staff to assist in the management of our accounts and providing administrative support to the Sales team.

Duties

  • Serve as liaison for dedicated accounts and be the first point of contact for the office
  • Place orders for customers and on behalf of the Sales team
  • Assist and advise customers via email or the preferred communication channel requested by the customer
  • Arrange transport and delivery of orders
  • Manage internal and external correspondence and communications in a timely manner
  • Receive and deal with telephone enquiries including follow-up
  • Compile various reports as required
  • Maintain records and other documentation
  • Assist in co-ordinating stock and information for special events, including international toy fairs
  • Identify and recommend improvements for administrative procedures and implement changes as appropriate
  • Provide the highest level of courtesy and professionalism to resolve issues
  • Work closely effectively with all departments including finance and warehousing
  • Be driven and highly self-motivated with outstanding customer services skills

Skills and Experience

  • Excellent written and spoken English and German language skills
  • Previous experience working and leading a team in a fast-paced customer service account-based environment
  • Experience using multiple CRM systems
  • Strong time management skills
  • Excellent administrative, organisational and communication skills
  • Previous customer service experience is essential! We need a real team-player with a cheerful disposition and a ‘can do’ attitude
  • Professional, confident and courteous telephone manner
  • Ability to work under pressure and prioritise workload
  • Excellent IT skills and ability to pick up new programmes/systems quickly
  • Fast learner and able to multitask and meet tight deadlines

Salary and Benefits

£20-24K salary

Enhanced pension scheme

GREAT team to work with

33 days holiday a year (including Bank Holiday)

Work hard and be rewarded – possibility to earn yourself a nice Christmas Bonus

Staff discount on products

No weekends – Monday to Friday 9-5PM

Great Work/Life balance

Job Description

German Speaking Account Co-ordinator

Portsmouth

£20-24K

Our client is seeking German Speaking Account Co-ordinator & Sales Support staff to assist in the management of our accounts and providing administrative support to the Sales team.

Duties

  • Serve as liaison for dedicated accounts and be the first point of contact for the office
  • Place orders for customers and on behalf of the Sales team
  • Assist and advise customers via email or the preferred communication channel requested by the customer
  • Arrange transport and delivery of orders
  • Manage internal and external correspondence and communications in a timely manner
  • Receive and deal with telephone enquiries including follow-up
  • Compile various reports as required
  • Maintain records and other documentation
  • Assist in co-ordinating stock and information for special events, including international toy fairs
  • Identify and recommend improvements for administrative procedures and implement changes as appropriate
  • Provide the highest level of courtesy and professionalism to resolve issues
  • Work closely effectively with all departments including finance and warehousing
  • Be driven and highly self-motivated with outstanding customer services skills

Skills and Experience

  • Excellent written and spoken English and German language skills
  • Previous experience working and leading a team in a fast-paced customer service account-based environment
  • Experience using multiple CRM systems
  • Strong time management skills
  • Excellent administrative, organisational and communication skills
  • Previous customer service experience is essential! We need a real team-player with a cheerful disposition and a ‘can do’ attitude
  • Professional, confident and courteous telephone manner
  • Ability to work under pressure and prioritise workload
  • Excellent IT skills and ability to pick up new programmes/systems quickly
  • Fast learner and able to multitask and meet tight deadlines

Salary and Benefits

£20-24K salary

Enhanced pension scheme

GREAT team to work with

33 days holiday a year (including Bank Holiday)

Work hard and be rewarded – possibility to earn yourself a nice Christmas Bonus

Staff discount on products

No weekends – Monday to Friday 9-5PM

Great Work/Life balance

Job Summary

Location: Portsmouth
Salary: £20000.00 - £24000.00 Per Annum
Contract Type: Permanent
Sector: Administration
Division: Commercial
Date: 10th November 2021

Apply now

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Key Contacts

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

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Job Summary

Location: Portsmouth
Salary: £20000.00 - £24000.00 Per Annum
Contract Type: Permanent
Sector: Administration
Division: Commercial
10th November 2021

Apply now

Share this job: