Customer Service Administrator

Job Description

Customer Service Administrator


Eastleigh
£10.00 per hour
Temporary to permanent

Based in an office with great transport links we are looking for an administrator to join a busy administration team. The ideal candidate will have good communication skills and ideally from an environment where attention to detail and accuracy is required.

Duties include

  • High levels of data…






Read more

Customer Service Administrator


Eastleigh
£10.00 per hour
Temporary to permanent

Based in an office with great transport links we are looking for an administrator to join a busy administration team. The ideal candidate will have good communication skills and ideally from an environment where attention to detail and accuracy is required.

Duties include

  • High levels of data inputting, following the process of application processes
  • Comply with the contract terms and service level agreements (SLAs) at all times, ensuring consistently high-performance standards are maintained.
  • Ensure customers are signposted to additional services if required.
  • Liaise with suppliers of the business and business partners in a professional manner to gain/chase information.
  • Responding and actioning enquiries to the team inbox
  • Updating reporting systems
  • Maintenance of GDPR policy when dealing with personal data and information
  • Carry out additional duties as required.


Knowledge, skills and experience required

  • Ideally educated to A Level standard or equivalent, with a minimum Grade C or 4 at GCSE or equivalent in English and Mathematics.
  • IT literate and proficient in using Microsoft Office programmes including Word, Excel and Outlook.
  • Demonstrable experience of high levels of data inputting with accuracy and speed.
  • Attention to detail and the ability to meet high performance standards and strict deadlines
  • Experience working in a regulatory or compliance environment would be an advantage


Working hours
Monday to Friday 9am - 5pm
30 minutes lunch

Immediate starts available!

Job Description

Customer Service Administrator


Eastleigh
£10.00 per hour
Temporary to permanent

Based in an office with great transport links we are looking for an administrator to join a busy administration team. The ideal candidate will have good communication skills and ideally from an environment where attention to detail and accuracy is required.

Duties include

  • High levels of data inputting, following the process of application processes
  • Comply with the contract terms and service level agreements (SLAs) at all times, ensuring consistently high-performance standards are maintained.
  • Ensure customers are signposted to additional services if required.
  • Liaise with suppliers of the business and business partners in a professional manner to gain/chase information.
  • Responding and actioning enquiries to the team inbox
  • Updating reporting systems
  • Maintenance of GDPR policy when dealing with personal data and information
  • Carry out additional duties as required.


Knowledge, skills and experience required

  • Ideally educated to A Level standard or equivalent, with a minimum Grade C or 4 at GCSE or equivalent in English and Mathematics.
  • IT literate and proficient in using Microsoft Office programmes including Word, Excel and Outlook.
  • Demonstrable experience of high levels of data inputting with accuracy and speed.
  • Attention to detail and the ability to meet high performance standards and strict deadlines
  • Experience working in a regulatory or compliance environment would be an advantage


Working hours
Monday to Friday 9am - 5pm
30 minutes lunch

Immediate starts available!

Job Summary

Location: Eastleigh
Salary: £10.00 - £10.00 Per Hour
Contract Type: Permanent
Sector: Administration
Division: Commercial
Date: 26th March 2020

Apply now

Share this job:

Key Contacts

Shellie Dennis

Shellie Dennis

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

Your data will be stored in accordance with our Privacy Policy (link below)
Rest assured, we’ll never SPAM you, just send occasional updates we think you’ll find interesting. For more information on how we process your data please see our Privacy Policy (link below)

Job Summary

Location: Eastleigh
Salary: £10.00 - £10.00 Per Hour
Contract Type: Permanent
Sector: Administration
Division: Commercial
26th March 2020

Apply now

Share this job: