Sea & Air Freight Team Leader

Job Description

We are looking to recruit a senior Sea and Air Freight Coordinator, who will develop and oversee the day to day management of the Sea and Air Freight services. Ensuring constant information between customers and subcontractors to ensuring accurate and profitable operation of the Sea and Air department.

As Team Leader you will manage the small team on a day-to-day basis by providing direction, guidance and leadership whilst monitoring attendance and performance.

This role could be a first role into team management if your attitude, experience and aspirations lean to this.

Duties and Responsibilities

• Maintain / develop good working relationships with existing and new customers.
• Arrange export and import movements via sea and air freight
• Liaise with overseas partners, shipping lines, hauliers and agents to ensure all transportation details are correct and all parties are kept informed throughout transit and ensure they are advised of any delays or changes in schedules.
• Issue detailed instructions to carriers/agents, ensuring they have all the necessary documentation and information to follow the correct customs process for export / import formalities, and have received.
• Updating customs information on transport software.
• Manage/oversee orders from customers from quotation and / or receipt of bookings through to supply of POD. Ensuring compatibility and availability and providing guidance on services where required.
• Negotiate rates with carriers/agents and customers to secure the booking.
• Process and check all required paperwork such as bill of lading, air waybill, invoices etc. Upload all instructions, documents and emails to the relevant order.
• ETA’s and update the transport software accordingly ensuring all collections and deliveries are on schedule.
• In the event of an incident possibly leading to an insurance claim you must add all necessary details onto the transport software and forward details to the claims’ email.
• Create an inspiring team environment that empowers all to develop and grow.
• Be first point of contact for your team, fostering open communication.
• Delegate tasks and set deadlines.
• Manage team attendance, conduct return to work interviews and ensure sick certificates are submitted in good time.

Hours

• 37.5 hours per week (1 hour lunch break) with flexibility of working between the hours of 7.30am – 5.30pm when the office is open.
• Hybrid – After 3-month probation – Mon & Friday home working. Tues, Wed, Thurs in office

Salary & Reward

• £34,000 - £38,000
• 20 days holiday + BH increasing to 25 days +BH after 1 year of service
• Company events
• Company pension
• Health & wellbeing programme
• Life insurance
• Private dental insurance
• Private medical insurance
• Sick pay