Job Description

You will support the day-to-day management of Sea and Air services

Main Duties

• Arrange export and import movements via sea and air freight. Liaise with overseas partners, shipping lines, hauliers and agents to ensure all transportation details are correct and all parties are kept informed throughout transit, and ensure they are advised of any delays or changes in schedules.
• Maintain / develop good working relationships with existing and new customers.
• Quote customers for potential future work, checking compatibility and availability.
• Negotiate rates with carriers and customers to secure the booking.
• Daily contact with all subcontractors to gather status updates for all loads in transit including ETA’s and update the transport software accordingly ensuring all collections and deliveries are on schedule.
• Create / Update Orders
• Process and check all required paperwork such as bill of lading, air waybill, invoices etc. Upload all instructions, documents and emails to the relevant order.
• Carry out credit search on any potential new Customers.
• Add all details on the system should there be incident leading to an insurance claim

Skills and Knowledge

• 3 years’ experience in sea and air exports - sea exports is essential
• Previous experience with sea and air imports, and export documentation such as: bills of lading, airway bills, certificates of origin
• Experienced in Microsoft Office including Excel, Outlook and Word
• Good written and spoken English
• Excellent communication skills
• A positive and proactive attitude
• Excellent team working skills
• A second language would be desirable but not essential

Salary and Benefits

• £28-32K depending on experience
• Full Time, 37.5 hours - Monday to Friday
• Hybrid working (3 days in the office, 2 days from home - first 3 months full time in the office)
• Annual Bonus scheme
• Company pension
• Health & wellbeing programme
• Life insurance
• Private medical insurance (including dental and optical)
• Sick pay