Freight Forwarder

Job Description

A well-established, family-owned freight forwarding company based in Eastleigh, Southampton, is looking for a dynamic and quick-thinking individual to join their friendly team.

This role is ideally suited to someone with extensive customs clearance experience who is looking for a long-term opportunity within a stable business. If you thrive in a fast-paced freight forwarding environment and enjoy delivering excellent customer service, we'd love to hear from you.

The Role

You will be responsible for managing freight forwarding operations with a strong focus on customs clearance, ensuring shipments are processed accurately, efficiently, and in full compliance with customs regulations.

Key Responsibilities

• Complete import customs entries accurately and efficiently.
• Handle customs clearance documentation and ensure compliance with all relevant regulations.
• Coordinate import and export shipments.
• Liaise with customers, hauliers, shipping lines, and customs authorities.
• Manage FCL and LCL shipments where applicable.
• Ensure all documentation is completed accurately and within required timescales.

What We're Looking For

Essential

• Extensive customs clearance experience within a freight forwarding environment.
• Proven experience completing import customs entries.
• Experience using customs software (ASM experience is preferred, although experience with other customs systems is welcome).
• Good working knowledge of CNS Destin8.
• Strong organisational skills with excellent attention to detail.
• Excellent communication skills and the ability to work effectively as part of a team.

Desirable

• Sea import freight forwarding experience.
• Export customs clearance experience.
• Knowledge of T1 Transit procedures.
• Experience handling both FCL and LCL shipments.

What We Offer

• Competitive salary of £29,000–£35,000, depending on experience.
• Monday to Friday working hours – 9:00am to 5:30pm.
• Permanent, full-time employment.
• A friendly, supportive working environment within a long-established family-owned business.
• Long-term career stability and the opportunity to be part of a knowledgeable and experienced team.