Quality Engineer

Quality Engineer

Provide hands-on support to production, resolving quality issues and improving processes. Working closely with Production, Engineering, and Operations, the Quality Engineer will drive rapid problem resolution, manage non-conformances, identify root causes, implement corrective actions, and support continuous improvement activities to enhance product quality and manufacturing performance

Detailed Description:

• Provide hands-on quality support to production teams, ensuring issues are identified and resolved quickly to minimise disruption.
• Investigate production, supplier, and customer quality issues, driving timely resolution and permanent corrective action.
• Raise, manage, and close Non-Conformance Reports (NCRs), ensuring effective containment and disposition of non-conforming materials.
• Lead Root Cause Analysis (RCA) activities using structured problem-solving tools such as 5 Whys, Fishbone Diagrams, and Pareto Analysis.
• Implement, monitor, and verify Corrective and Preventive Actions (CAPA) to prevent recurrence of quality issues.
• Conduct incoming, in-process, and final inspections to ensure compliance with specifications, drawings, and customer requirements.
• Support production teams in maintaining quality standards and improving right-first-time performance.
• Analyse quality data and trends to identify recurring issues and opportunities for improvement.
• Work closely with Engineering and Operations to improve manufacturing processes, product quality, and operational efficiency.
• Participate in internal audits and support external customer and certification audits where required.
• Produce and maintain quality documentation, inspection records, NCR reports, and corrective action records.
• Drive continuous improvement initiatives aimed at reducing waste, scrap, rework, and customer complaints.

Requirements:

• HNC, HND, Degree, or Apprenticeship served qualification in Engineering, Manufacturing, Quality, or a related discipline.
• Experience in a Quality Engineer, Manufacturing Engineer, or similar role within a manufacturing environment.
• Strong understanding of quality systems, inspection methods, and quality assurance principles.
• Proven experience managing NCRs, Root Cause Analysis (RCA), and CAPA activities.
• Good understanding of manufacturing processes and production environments.
• Experience using measurement and inspection equipment.
• Ability to interpret engineering drawings, specifications, and technical documentation.
• Experience analysing quality data and producing clear reports and recommendations.
• Familiarity with ISO 9001 quality management systems.
• Strong problem-solving, organisational, and communication skills.
• Proficient in Microsoft Office applications, particularly Excel.
• Ability to work effectively both independently and as part of a cross-functional team.

Key Competencies

• Practical and hands-on approach to quality management.
• Strong shop-floor presence and ability to support production teams effectively.
• Analytical and methodical approach to problem-solving.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong communication and relationship-building skills.
• Focus on fast problem resolution and delivering sustainable improvements.
• Proactive approach to continuous improvement and operational excellence.
• Self-motivated with a strong sense of ownership and accountability.