Job Description

Receptionist / Administrative Assistant

Location: South Harting (commutable from Petersfield, Midhurst, Liphook, Haslemere and surrounding areas)

Salary: £14.50 - 15.80 per hour depending on experience

Hours: 28 hours Monday to Thursday

Are you a people-focused, highly organised individual with a passion for health and wellbeing? We’re looking for a Receptionist / Administrative Assistant to join our friendly team and help deliver an exceptional experience for clients. Acting as the first point of contact, you’ll ensure the smooth running of front-of-house operations while providing vital administrative and organisational support behind the scenes. This is a hands-on and varied role in a calm, professional, and wellness-driven environment — perfect for someone who enjoys making a positive difference every day.

Key Responsibilities

• Welcome clients with warmth and professionalism, both in person and over the phone
• Manage bookings, enquiries, and follow-ups via email, phone, and systems
• Maintain a calm, tidy, and inviting reception area
• Maintain and update client records, ensuring confidentiality and accuracy
• Support practitioners with schedules, documentation, and daily preparation - managing three diaries daily
• Order and manage clinic and office supplies as needed
• Assist in coordinating therapies and client sessions
• Process payments and issue invoices and receipts accurately
• Record transactions, maintain petty cash, and support basic financial reporting
• Contribute to smooth day-to-day operations, including closing procedures

Skills and Knowledge

• Previous experience in a reception or administrative role
• Highly organised, detail-oriented, and confident managing multiple priorities
• Excellent communication skills – clear, articulate, and empathetic
• Proficient using office and scheduling software
• Professional, reliable, and discreet
• Friendly and team-oriented, with a genuine interest in health and wellbeing
• Happy working in a fast-paced environment

Salary and Benefits

• £14.50-15.80 per hour
• 28-hour week - Monday to Thursday 9.00am - 5.00pm (1-hour lunch)
• Supportive and collaborative working environment
• Beautiful countryside setting with free on-site parking
• Staff discounts
• Structured induction, ongoing training, and regular team meetings