Customer Sales Coordinator

Job Description

An award winning local business, who designs and manufactures bespoke products, whilst offering solutions to a wide range of clients and customers on both large and small scale projects is looking to grow the team with an additional Sales Coordinator to join a busy but successful and friendly supportive team.

The role will be strongly customer focused and to generate sales by dealing with existing customers through account management, dealing with new customer enquiries and developing business sales.

Duties

• Answer incoming telephone calls from customers with a view to advising & selling them products and services
• Making regular contact with agreed accounts, in order to build and maintain relationships, increase current order levels and introduce new product ranges and services.
• Dealing with online enquiries via web chat
• To make outbound calls to prospective clients on a regular basis to keep in touch
• Work as part of a team achieving agreed team sales targets
• Process all customers’ requests including quotes, orders and product enquiries with attention to details
• Liaising with the client throughout the order process from placement of order to dispatch
• Attend trade shows and fares and be an ambassador for the company
• Office Administration duties
• Liaise with suppliers, negotiating best prices, minimum order quantities and lead times and issue Purchase Orders where applicable.
• Communicate with other departments within the company to ensure a smooth order process for the client

Key Skills & Experience

• Excellent sales and customer service skills
• Good understanding on how to make outbound ‘cold’ sales calls
• Good administration skills
• Good Communication skills
• Conscientious with a high attention to detail
• Positive and can-do-attitude

Salary

• Starting at £26,430 and after successful pass of probation(3months) will uplift to £27,300

Other Information

• Hours – Monday to Friday 9 to 5.30 with half hour lunch (40 Hours per week).
• 24 days broken down as 20 days holiday per year plus Birthday day off and company closure between (3 days) between Christmas and New Year given additionally