Customer Service Account Manager

Job Description

Customer Service Account Manager

Fareham

£10

Our client is looking for a customer account manager to join their team on a temporary basis.

  • Manage a portfolio of accounts
  • To provide support to customers and the sales teams
  • Liaise with business customers in resolving problems and…

Read more

Customer Service Account Manager

Fareham

£10

Our client is looking for a customer account manager to join their team on a temporary basis.

  • Manage a portfolio of accounts
  • To provide support to customers and the sales teams
  • Liaise with business customers in resolving problems and answering queries via telephone, email and web chat, working to a `first call` resolution target
  • Managing relationships at all points up to Director level
  • Escalation point for every eventuality : inspiring confidence in the customer as the `go-to` contact
  • Generating reports
  • Process management - pro-active to a very high degree, ensuring that the customer never has to chase for an update on any query

Job Description

Customer Service Account Manager

Fareham

£10

Our client is looking for a customer account manager to join their team on a temporary basis.

  • Manage a portfolio of accounts
  • To provide support to customers and the sales teams
  • Liaise with business customers in resolving problems and answering queries via telephone, email and web chat, working to a `first call` resolution target
  • Managing relationships at all points up to Director level
  • Escalation point for every eventuality : inspiring confidence in the customer as the `go-to` contact
  • Generating reports
  • Process management - pro-active to a very high degree, ensuring that the customer never has to chase for an update on any query

Job Summary

Location: Fareham
Contract Type: Temporary
Sector: Customer Service
Division: Commercial
Date: 6th June 2019

Apply now

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Key Contacts

Shellie Dennis

Shellie Dennis

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

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Job Summary

Location: Fareham
Contract Type: Temporary
Sector: Customer Service
Division: Commercial
6th June 2019

Apply now

Share this job: