Branch Assistant

Job Description

Summary

A great opportunity is available for a Branch Assistant based in South Croydon, Surrey. This role is suited to an organised and reliable individual who will support a busy sales office with a range of administrative, customer service, and operational duties. The position also offers occasional travel to other branches and involvement in deliveries.

Job Responsibilities

• Process customer orders and manage invoicing
• Handle banking tasks, including petty cash management
• Produce weekly and monthly reports
• Chase outstanding payments and manage accounts
• Answer incoming calls and assist customers with enquiries
• Provide general administrative support within the sales office
• Travel to other branches to provide cover when required
• Work occasional Saturdays on a rota basis
• Assist with deliveries and occasional on-site support, including heavy lifting

Candidate Specification

• Previous experience in office administration
• Strong numerical and organisational skills
• IT literate with the ability to learn new systems quickly
• Excellent communication skills and a professional telephone manner
• Ability to work independently and as part of a team
• Reliable and flexible approach to work
• Full, clean driving licence (maximum of 3 points)

Desirable:

• Experience within the garage door or construction industry
• Experience using accounting software (e.g. Xero)

Benefits

• Competitive salary
• 4 weeks paid holiday
• Health cash plan
• Friendly working environment with full training provided