Job Description

Workshop Recruitment are looking for experienced carpenters to work in the Portsmouth area for one of our clients whose property portfolio includes, but not limited to, Social Housing, Schools, Public Conveniences, Offices, Heritage Sites and Museums.

Your main duties will be to undertake responsive and routine repairs and void repairs and from time to time support other maintenance contracts as required when demand requires.

KEY RESPONSIBILITIES

• To always protect the tenants’ property before starting the work and leave the property clean and tidy having completed the work.
• Own your allocated job through to completion ensuring the agreed process (value steps) of the repair are being followed. The agreed process (Value and Enabling Steps) are as follows;
  • Always be prepared to receive and issue clean information when interacting with the Operations Centre ensuring you have the full details of the repair and that the Operations Centre has received all details pertinent to the repair including the materials used.
  • When accessing the property at the appointment time given by the tenant show your ID, ask if there are any additional repairs, fully diagnose the repair(s), and place only one order with the materials service.
  • When diagnosing repairs always carry out a risk assessment ensuring all risks are identified, then use the right method to carry out the work in consideration of these risks wearing the appropriate PPE.
  • Provide an accurate estimated completion time (ECT) for each job to the operations Centre once you have fully diagnosed the repair. If the ECT changes update the Operations Centre immediately with your best estimate of a revised time.
  • Complete the repair in one visit where possible, and book all required trades and future visits whilst on-site to the time and date the tenant requests.
  • Once the repair is complete, or the appointment is complete, provide accurate information to the Operations Centre on the status of the repair, informing them of the work undertaken and van stock materials used, ensuring they repeat this information back to you so that you know it has been recorded cleanly.

• Ensure your Van is clean and tidy with ease of access to tools, equipment, and van stock at all times.

KNOWLEDGE REQUIRED

• Be able to demonstrate you are a competent tradesperson and have the tools to do the work.
• Have the prerequisite technical, statutory, and legislative knowledge for the trades you perform for the company ensuring you keep abreast of updates and changes.
• Know the materials and methods used in the building and maintenance industry.

QUALIFICATION REQUIRED

• NVQ level 2-3 in carpentry/plumbing or equivalent.
• Trade-based experience may be considered.

EXPERIENCE

• 2 – 5 yrs. experience of working in Social Housing or Building Maintenance environments.
• A full, clean current driving licence is needed so you can drive one of our vans.