Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text…
Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email.
Main Duties
Reply to customer enquiries via a digital ticketing system through a range of channels
Provide high-quality answers to queries to ensure they are resolved quickly and efficiently
Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc.
Work collaboratively with teams across the business to uphold and improve customer service ratings
Skills and Knowledge
You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency.
Positive approach and creative thinker.
Enthusiastic and self-motivated.
Extensive customer service experience.
Salary, Hours and Benefits
£25K (£12.82 per hour)
37.5-hour week
5/6 months contract
Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off)
Office based, lovely working environment
Free parking
Free refreshments
Casual dress code
Job Description
Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email.
Main Duties
Reply to customer enquiries via a digital ticketing system through a range of channels
Provide high-quality answers to queries to ensure they are resolved quickly and efficiently
Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc.
Work collaboratively with teams across the business to uphold and improve customer service ratings
Skills and Knowledge
You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency.
Positive approach and creative thinker.
Enthusiastic and self-motivated.
Extensive customer service experience.
Salary, Hours and Benefits
£25K (£12.82 per hour)
37.5-hour week
5/6 months contract
Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off)
Office based, lovely working environment
Free parking
Free refreshments
Casual dress code
Job Summary
Location: Romsey Salary: £25000.00 - £25000.00 Per Annum Contract Type:
Contract Sector:Customer Service Division:
Commercial
Date: 16th January 2026
This website uses cookies to give you the best possible experience. If you continue without changing your settings, we'll assume you're happy to receive our cookies. You can change your cookie settings or find out more at any time.
X
This website uses cookies to give you the best possible experience. If you continue without changing your settings, we'll assume you're happy to receive our cookies. You can change your cookie settings or find out more at any time.
Before you go
We hope you found the Workshop Recruitment website useful. If you would like more information about how we could help you, get in touch today.
