Job Description

Supporting the design, coordination, and delivery of training programs. Ongoing commercial and customer focussed training, is key to this company, including systems, process, compliance or soft skill requirements.

Main Duties

• Plan, schedule, and coordinate training sessions both face-to-face or remote for all internal employees to include communication, teamwork, leadership and conflict resolution to support overall business effectiveness through targeted soft skills training.
• Work closely with department managers to identify training needs aligned with employee development and department goals.
• Generate reports on engagement and learning outcomes to support HR and leadership teams to provide data-driven insights that help evaluate training impact.
• Promote learning opportunities through internal channels to encourage a culture of continuous learning by highlighting course launches, success stories and training benefits
• Support the onboarding process by ensuring new hires are introduced to development programs and internal systems to enable new starters to be effectively integrated into the organisation.
• Assist in the creation of learning pathways for career progression and leadership development to support long-term employee growth
• Organise logistics for in-person and virtual workshops, including room bookings, materials, and facilitator coordination
• Liaise with internal trainers, external providers, and department heads to align training initiatives with business priorities, ensuring content and delivery meet organisational needs.

Skills and Knowledge

• Previously held an administrative or coordinator role, ideally within HR or Learning & Development
• Experience supporting training programs, workshops, or onboarding processes.
• Familiarity with soft skills development initiatives (e.g., communication, leadership, time management).
• Proficient in Microsoft Office (especially Excel, PowerPoint, Outlook).
• Experience using Learning Management Systems (LMS) or HRIS platforms.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Attention to detail and ability to manage multiple priorities.
• Friendly, approachable, and confident in dealing with people at all levels.
• Positive can-do attitude
• Curious and always looking for ways to improve

Salary and Benefits

• £26-27K
• 25 days holiday
• Hybrid Working
• Pension
• Life Assurance
• On Site Parking
• Healthcare Plans