German Speaking Customer Service

Job Description

German Speaking Customer Service Representative
Eastleigh
£11.00 per hour
Immediate Start

Ideally the company would like you to work 5 days per week out of 7 days, 37.5 hours per week. There is some flexibility on hours between 7am and 7pm. Ongoing temporary contract with opportunity for long term for the right candidate. …




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German Speaking Customer Service Representative
Eastleigh
£11.00 per hour
Immediate Start

Ideally the company would like you to work 5 days per week out of 7 days, 37.5 hours per week. There is some flexibility on hours between 7am and 7pm. Ongoing temporary contract with opportunity for long term for the right candidate. Immediate starts available.

You will be joining a vibrant busy team who pride themselves on their outstanding customer service working for a prestigious, brand. We need you to bring your exceptional customer service skills to our customers, understand their needs and requirements, working to exceed these wherever possible.

Responsibilities:

  • Answer inquiries through telephone and email communication, while maintaining and updating the customer database
  • Maintain a sense of urgency in responding to the customer needs
  • Be creative and go above and beyond when assisting our customers
  • Accurate and efficient order entry.
  • Ask probing questions and overcome objections


Experience and Skills Required:

  • Six month Customer service experience
  • German Fluent written and spoken German
  • Pleasant and professional telephone etiquette
  • Confident & Enjoys the challenges that a customer service job can present
  • Good knowledge of the Microsoft Office tools (Excel, Outlook) and of Internet,
  • Flexible, open minded and solution oriented with the ability to adapt to the fast-paced environment
  • Analytical/problem solving skills
  • Strong verbal and written communications skills
  • Positive and enthusiastic, with a real team spirit

Job Description

German Speaking Customer Service Representative
Eastleigh
£11.00 per hour
Immediate Start

Ideally the company would like you to work 5 days per week out of 7 days, 37.5 hours per week. There is some flexibility on hours between 7am and 7pm. Ongoing temporary contract with opportunity for long term for the right candidate. Immediate starts available.

You will be joining a vibrant busy team who pride themselves on their outstanding customer service working for a prestigious, brand. We need you to bring your exceptional customer service skills to our customers, understand their needs and requirements, working to exceed these wherever possible.

Responsibilities:

  • Answer inquiries through telephone and email communication, while maintaining and updating the customer database
  • Maintain a sense of urgency in responding to the customer needs
  • Be creative and go above and beyond when assisting our customers
  • Accurate and efficient order entry.
  • Ask probing questions and overcome objections


Experience and Skills Required:

  • Six month Customer service experience
  • German Fluent written and spoken German
  • Pleasant and professional telephone etiquette
  • Confident & Enjoys the challenges that a customer service job can present
  • Good knowledge of the Microsoft Office tools (Excel, Outlook) and of Internet,
  • Flexible, open minded and solution oriented with the ability to adapt to the fast-paced environment
  • Analytical/problem solving skills
  • Strong verbal and written communications skills
  • Positive and enthusiastic, with a real team spirit

Job Summary

Location: Southampton
Salary: £11.00 - £12.00 Per Hour
Contract Type: Contract
Sector: Customer Service
Division: Commercial
Date: 5th November 2019

Apply now

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Key Contacts

Shellie Dennis

Shellie Dennis

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

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Job Summary

Location: Southampton
Salary: £11.00 - £12.00 Per Hour
Contract Type: Contract
Sector: Customer Service
Division: Commercial
5th November 2019

Apply now

Share this job: