Customer Service Agent - Temporary

Job Description

Customer Service Agent : Temporary


Havant
Immediate start
£8.40 per hour

Have you worked in customer service previously and able to provide an excellent service?
Do you have experience of talking to customers on the telephone?
If you are able to start work ASAP we have an amazing opportunity to offer you!

Main Duties/ responsibilities:

  • Taking calls from…








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Customer Service Agent : Temporary


Havant
Immediate start
£8.40 per hour

Have you worked in customer service previously and able to provide an excellent service?
Do you have experience of talking to customers on the telephone?
If you are able to start work ASAP we have an amazing opportunity to offer you!

Main Duties/ responsibilities:

  • Taking calls from customers processing orders and order queries
  • Liaising with other departments to resolve customer issues.
  • Taking necessary action to resolve queries and re-contact customers
  • Dealing with manual orders and queries by fax, post and email, may also provide written responses
  • Processing orders
  • Refunding customer accounts on returned items


To excel in this role, you must have:

  • Excellent telephone skills
  • Previous use of database system
  • Be able to learn product knowledge
  • Good communication skills.
  • Able to use of word/Excel
  • Flexible approach
  • Team working


This is an ongoing temporary role until January at the earliest

Working hours

  • Office is open from 8am : 8pm Monday to Friday - you will work between these hours

37.5 hours weekly

  • There maybe occasional over time shifts offered at weekends also.


You must be flexible to work across these hours and occasional weekends if required.

Job Description

Customer Service Agent : Temporary


Havant
Immediate start
£8.40 per hour

Have you worked in customer service previously and able to provide an excellent service?
Do you have experience of talking to customers on the telephone?
If you are able to start work ASAP we have an amazing opportunity to offer you!

Main Duties/ responsibilities:

  • Taking calls from customers processing orders and order queries
  • Liaising with other departments to resolve customer issues.
  • Taking necessary action to resolve queries and re-contact customers
  • Dealing with manual orders and queries by fax, post and email, may also provide written responses
  • Processing orders
  • Refunding customer accounts on returned items


To excel in this role, you must have:

  • Excellent telephone skills
  • Previous use of database system
  • Be able to learn product knowledge
  • Good communication skills.
  • Able to use of word/Excel
  • Flexible approach
  • Team working


This is an ongoing temporary role until January at the earliest

Working hours

  • Office is open from 8am : 8pm Monday to Friday - you will work between these hours

37.5 hours weekly

  • There maybe occasional over time shifts offered at weekends also.


You must be flexible to work across these hours and occasional weekends if required.

Job Summary

Location: Havant
Salary: £8.40 - £8.40 Per Hour
Contract Type: Temporary
Sector: Customer Service
Division: Commercial
Date: 28th November 2019

Apply now

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Key Contacts

Shellie Dennis

Shellie Dennis

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

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Job Summary

Location: Havant
Salary: £8.40 - £8.40 Per Hour
Contract Type: Temporary
Sector: Customer Service
Division: Commercial
28th November 2019

Apply now

Share this job: