Office Manager : Travel Agency

Job Description

Our client who is an Independent ABTA Travel Agency and a Coach Tour Operator requires an Office Manager to support and manage the Travel Consultants in their busy sales office located in Bognor Regis.

To be considered for this role you must have a travel agency management background and enjoy the…

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Our client who is an Independent ABTA Travel Agency and a Coach Tour Operator requires an Office Manager to support and manage the Travel Consultants in their busy sales office located in Bognor Regis.

To be considered for this role you must have a travel agency management background and enjoy the training and management of others as well as selling to customers too!

You must be able to work well under pressure as the office is very busy with walk in customers as well as online and phone enquiries.

This is customer facing role in a sales office and duties include…

  • As a travel professional you will provide the highest level of customer service at all times
  • Have great attention to detail and a flexible manner.
  • A good telephone manner is essential with the ability to deal with issues that arise and complaints.
  • Provide MD with a travel agency activity overview.
  • As an Independent ABTA Travel Agency and a Coach Tour Operator applicants would be required to work in both areas, selling coach holidays, day excursions, cruises, package holidays and doing associated administration.
  • Schedule rotas for workers within the business
  • General day to day management of workers and dealing with work related issues that may arise
  • As management, you will be required to liaise with cruise lines to arrange promotions, visits and attend conferences and events representing the business.
  • Good level computer skills are a must with the ability to use multiple systems at one time

Working hours

40 per week to include alternate Saturdays.

Salary

Starting around £32K (with relevant experience)

Dependent upon experience

Job Description

Our client who is an Independent ABTA Travel Agency and a Coach Tour Operator requires an Office Manager to support and manage the Travel Consultants in their busy sales office located in Bognor Regis.

To be considered for this role you must have a travel agency management background and enjoy the training and management of others as well as selling to customers too!

You must be able to work well under pressure as the office is very busy with walk in customers as well as online and phone enquiries.

This is customer facing role in a sales office and duties include…

  • As a travel professional you will provide the highest level of customer service at all times
  • Have great attention to detail and a flexible manner.
  • A good telephone manner is essential with the ability to deal with issues that arise and complaints.
  • Provide MD with a travel agency activity overview.
  • As an Independent ABTA Travel Agency and a Coach Tour Operator applicants would be required to work in both areas, selling coach holidays, day excursions, cruises, package holidays and doing associated administration.
  • Schedule rotas for workers within the business
  • General day to day management of workers and dealing with work related issues that may arise
  • As management, you will be required to liaise with cruise lines to arrange promotions, visits and attend conferences and events representing the business.
  • Good level computer skills are a must with the ability to use multiple systems at one time

Working hours

40 per week to include alternate Saturdays.

Salary

Starting around £32K (with relevant experience)

Dependent upon experience

Job Summary

Location: Bognor Regis
Salary: £32000.00 - £32000.00 Per Annum
Contract Type: Permanent
Sector: Customer Service
Division: Commercial
Date: 10th June 2024

Apply now

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Key Contacts

Kerry Carter

Kerry Carter

Divisional Manager

Email: Click here
Phone: 023 9232 4666

Peter Hunt

Peter Hunt

Director

Email: Click here
Phone: 023 9232 4666

Sophie Carson

Sophie Carson

Commercial Recruitment Consultant

Email: Click here
Phone: 02392 324666

Apply now

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Job Summary

Location: Bognor Regis
Salary: £32000.00 - £32000.00 Per Annum
Contract Type: Permanent
Sector: Customer Service
Division: Commercial
10th June 2024

Apply now

Share this job: