Administrator

Job Description

Administrator - Enterprise Support

£19K

Whitely, Fareham

Permanent

Our client based in Whiteley is looking for a proactive candidate to provide effective and efficient administration and real time customer support to the Customer Service - Enterprise Team, enabling an exceptional level of service.

You will be working alongside Customer Service Account Managers, Customer Service Managers and…

Read more

Administrator - Enterprise Support

£19K

Whitely, Fareham

Permanent

Our client based in Whiteley is looking for a proactive candidate to provide effective and efficient administration and real time customer support to the Customer Service - Enterprise Team, enabling an exceptional level of service.

You will be working alongside Customer Service Account Managers, Customer Service Managers and Operation Teams.

Responsibilities

• Order processing for Enterprise accounts from receipt through to completion

• Ensuring orders are dispatched and received

• Following bespoke order processes – this may vary depending on the account

• Utilising and adapting templates to provide updates internally and externally

• Working the case list chronologically

• Setting tasks for the Customer Service Account Managers where required

• Action administrative changes on Enterprise Accounts

• Ad-hoc support to Enterprise Accounts for urgent and/or larger scale tasks

• Perform credit checks for new Customer accounts

Skills and Knowledge

• Attention to detail and accuracy

• Excellent organisational skills

• Strong written and verbal communication skills

• Customer focused and passionate about service

• Ability to work to strict deadlines and prioritise workload

• Pro-active approach and ability to use initiative

• Must be able to work under pressure and remain calm in stressful situations

• Strong analytical skills

• Adaptable and self-motivated

• Personable and confident

• Passionate about providing an excellent service with every customer interaction.

• Driven to go the ‘extra mile’

• Enjoys working with and communicating with people

• Communicates in an open, candid and consistent manner

• Is able to work as part of a team

Working Hours - 8.30 – 5pm Monday to Friday

Job Description

Administrator - Enterprise Support

£19K

Whitely, Fareham

Permanent

Our client based in Whiteley is looking for a proactive candidate to provide effective and efficient administration and real time customer support to the Customer Service - Enterprise Team, enabling an exceptional level of service.

You will be working alongside Customer Service Account Managers, Customer Service Managers and Operation Teams.

Responsibilities

• Order processing for Enterprise accounts from receipt through to completion

• Ensuring orders are dispatched and received

• Following bespoke order processes – this may vary depending on the account

• Utilising and adapting templates to provide updates internally and externally

• Working the case list chronologically

• Setting tasks for the Customer Service Account Managers where required

• Action administrative changes on Enterprise Accounts

• Ad-hoc support to Enterprise Accounts for urgent and/or larger scale tasks

• Perform credit checks for new Customer accounts

Skills and Knowledge

• Attention to detail and accuracy

• Excellent organisational skills

• Strong written and verbal communication skills

• Customer focused and passionate about service

• Ability to work to strict deadlines and prioritise workload

• Pro-active approach and ability to use initiative

• Must be able to work under pressure and remain calm in stressful situations

• Strong analytical skills

• Adaptable and self-motivated

• Personable and confident

• Passionate about providing an excellent service with every customer interaction.

• Driven to go the ‘extra mile’

• Enjoys working with and communicating with people

• Communicates in an open, candid and consistent manner

• Is able to work as part of a team

Working Hours - 8.30 – 5pm Monday to Friday

Job Summary

Location: Whiteley
Salary: £19000.00 - £19000.00 Per Annum
Contract Type: Permanent
Sector: Administration
Division: Commercial
Date: 11th January 2022

Apply now

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Key Contacts

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

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Job Summary

Location: Whiteley
Salary: £19000.00 - £19000.00 Per Annum
Contract Type: Permanent
Sector: Administration
Division: Commercial
11th January 2022

Apply now

Share this job: