Project Scheduler

Job Description

Project Scheduler


Petersfield
£22-25K

The Project Scheduler will assume responsibility for all orders from point of receipt through to job completion. They will ensure that all service contracts are delivered within the contract period and customer repairs are carried out within an acceptable time frame, this includes both planned and reactive maintenance. Sales turnover will…



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Project Scheduler


Petersfield
£22-25K

The Project Scheduler will assume responsibility for all orders from point of receipt through to job completion. They will ensure that all service contracts are delivered within the contract period and customer repairs are carried out within an acceptable time frame, this includes both planned and reactive maintenance. Sales turnover will be maximised by ensuring all available employed and subcontract labour is fully utilised. Project related information must be presented to the company`s clients and operatives in a professional manner.

Duties

Scheduling

  • Agree work programmes to suit customer demand and resource availability, adopting a flexible approach to customer needs.
  • Ensure that Service Engineers and Sub-Contractors are fully utilised throughout the working week, with priority being given to employed Service Engineers.
  • Adopt a proactive stance with regard to scheduling repair work, using knowledge and experience of lead times to assist with forward planning.
  • Forward plan workloads at least two weeks in advance.
  • Manage and rearrange all WIP work
  • Ensure all Service contracts are executed within the contract period. Formulate an action plan at least two months in advance of contract expiry date.
  • Use systems reports to ensure customer repairs orders are scheduled as soon as materials are available.
  • Adopt a disciplined approach to ensure system data and text is maintained at all times. This is to include the attending engineer and proposed date of attendance.
  • Organise and prioritise workload allowing sufficient time to produce information packs for all forthcoming projects containing Method Statement, Risk Assessment, Equipment Schedule and details of operatives attending. This information must be issued to the customer well in advance of our attendance.
  • Issue Service Engineers and Sub-Contractors with Work Instructions, which will include time allowances, customer and site details, equipment schedules, method statements and risk assessments as appropriate.
  • Issue internal and external purchase orders.
  • Act as frontline customer service contact for emergencies, breakdowns and incoming calls.
  • Ensure that callouts for contract customers are attended within the agreed SLA timescales
  • Liaise with Service Engineers on a daily basis to confirm the status of all live projects and update the system accordingly.
  • Notify the Parts Co-ordinator by raising a task when parts are required.
  • Liaise with the QHSE team where necessary to ensure all engineer and site requirements are met
  • Manage and issue all site permit requirements to ensure works can be completed on first attempt, avoiding additional costs for reattendance.
  • If work is complete reconcile the worksheet with the dairy and Baan system. If incomplete, enter the details on the work in progress spreadsheet as appropriate, after reconciliation with the diary.
  • Match engineer worksheets to the appropriate project in preparation for invoice processing.


Skills and Experience

  • Hands-on scheduling experience, ideally 3 years+
  • Can work as part of a team in a fast paced environment
  • Experience with Microsoft Office : primarily Word and Excel
  • Experience in a technical environment would be desirable
  • Awareness of QHSE legislation and its implication on the business
  • Excellent communication skills both verbally and in writing to all levels and in all mediums.
  • Ability to work under pressure and meet deadlines.
  • Well organised with the ability to prioritise workload during busy periods.
  • Excellent telephone skills relating to both incoming and outgoing calls.
  • Organised and flexible approach to work.
  • Ability to work with minimal supervision.
  • Systematic with the ability to concentrate on specific issues.
  • An eye for detail.
  • Approachable, thorough, methodical and self-disciplined.
  • Logical, careful, diplomatic and patient.
  • Moderation, consistency and the ability to tie-up all loose ends to finish a project.
  • Good attention to standards of quality.

Job Description

Project Scheduler


Petersfield
£22-25K

The Project Scheduler will assume responsibility for all orders from point of receipt through to job completion. They will ensure that all service contracts are delivered within the contract period and customer repairs are carried out within an acceptable time frame, this includes both planned and reactive maintenance. Sales turnover will be maximised by ensuring all available employed and subcontract labour is fully utilised. Project related information must be presented to the company`s clients and operatives in a professional manner.

Duties

Scheduling

  • Agree work programmes to suit customer demand and resource availability, adopting a flexible approach to customer needs.
  • Ensure that Service Engineers and Sub-Contractors are fully utilised throughout the working week, with priority being given to employed Service Engineers.
  • Adopt a proactive stance with regard to scheduling repair work, using knowledge and experience of lead times to assist with forward planning.
  • Forward plan workloads at least two weeks in advance.
  • Manage and rearrange all WIP work
  • Ensure all Service contracts are executed within the contract period. Formulate an action plan at least two months in advance of contract expiry date.
  • Use systems reports to ensure customer repairs orders are scheduled as soon as materials are available.
  • Adopt a disciplined approach to ensure system data and text is maintained at all times. This is to include the attending engineer and proposed date of attendance.
  • Organise and prioritise workload allowing sufficient time to produce information packs for all forthcoming projects containing Method Statement, Risk Assessment, Equipment Schedule and details of operatives attending. This information must be issued to the customer well in advance of our attendance.
  • Issue Service Engineers and Sub-Contractors with Work Instructions, which will include time allowances, customer and site details, equipment schedules, method statements and risk assessments as appropriate.
  • Issue internal and external purchase orders.
  • Act as frontline customer service contact for emergencies, breakdowns and incoming calls.
  • Ensure that callouts for contract customers are attended within the agreed SLA timescales
  • Liaise with Service Engineers on a daily basis to confirm the status of all live projects and update the system accordingly.
  • Notify the Parts Co-ordinator by raising a task when parts are required.
  • Liaise with the QHSE team where necessary to ensure all engineer and site requirements are met
  • Manage and issue all site permit requirements to ensure works can be completed on first attempt, avoiding additional costs for reattendance.
  • If work is complete reconcile the worksheet with the dairy and Baan system. If incomplete, enter the details on the work in progress spreadsheet as appropriate, after reconciliation with the diary.
  • Match engineer worksheets to the appropriate project in preparation for invoice processing.


Skills and Experience

  • Hands-on scheduling experience, ideally 3 years+
  • Can work as part of a team in a fast paced environment
  • Experience with Microsoft Office : primarily Word and Excel
  • Experience in a technical environment would be desirable
  • Awareness of QHSE legislation and its implication on the business
  • Excellent communication skills both verbally and in writing to all levels and in all mediums.
  • Ability to work under pressure and meet deadlines.
  • Well organised with the ability to prioritise workload during busy periods.
  • Excellent telephone skills relating to both incoming and outgoing calls.
  • Organised and flexible approach to work.
  • Ability to work with minimal supervision.
  • Systematic with the ability to concentrate on specific issues.
  • An eye for detail.
  • Approachable, thorough, methodical and self-disciplined.
  • Logical, careful, diplomatic and patient.
  • Moderation, consistency and the ability to tie-up all loose ends to finish a project.
  • Good attention to standards of quality.

Job Summary

Location: Petersfield
Salary: £22000.00 - £25000.00 Per Annum
Contract Type: Permanent
Sector: Administration
Division: Commercial
Date: 11th October 2019

Apply now

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Key Contacts

Shellie Dennis

Shellie Dennis

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Kerry Carter

Kerry Carter

Commercial Recruitment Consultant

Email: Click here
Phone: 023 9232 4666

Apply now

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Job Summary

Location: Petersfield
Salary: £22000.00 - £25000.00 Per Annum
Contract Type: Permanent
Sector: Administration
Division: Commercial
11th October 2019

Apply now

Share this job: